All Systems Operational

Active Directory Operational
Active Directory [On-Prem] Operational
Azure Active Directory Operational
Adobe Operational
Adobe Creative Cloud Operational
Adobe Document Cloud Operational
Alumni Affairs Applications Operational
Canvas Operational
Campus Services Applications Operational
Collaboration & Sharing Services Operational
CA Shared Drives Operational
DropBox Operational
FAS Shared Drives Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Harvard Slack Grid Operational
Microsoft OneDrive Operational
Microsoft Teams Operational
Secure File Transfer Operational
Sharepoint Operational
Crimson Print Operational
Data Center Services Operational
Data Management Services Operational
Financial Data Warehouse Operational
HART Operational
HR Data Warehouse Operational
Informatica Platform Operational
QlikView Platform Operational
Duo Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Duo Security SMS Message Delivery Operational
Email Services Operational
Google Apps Gmail Operational
Office 365 Email & Calendar Operational
Proofpoint Operational
FAS Admin Applications Operational
Financial Applications Operational
BUY-TO-PAY Powered by JAGGAER Operational
Concur Operational
CPATH Operational
HUBS Operational
Oracle eBusiness Suite Operational
Harvard Web Publishing Platforms Operational
CampusPress Operational
OpenScholar Operational
HarvardSites Drupal Operational
HarvardKey Operational
HarvardKey Authentication Operational
Harvard Guest Authentication and Self-Service Operational
HarvardKey Self-Service Operational
HR Applications Operational
Aurora HR Operational
Harvard Careers Operational
Harvard Training Portal Operational
PeopleSoft Operational
Careers@Harvard Operational
Library Technology Systems Operational
Alma Operational
DASH Operational
EzProxy Operational
HOLLIS (Primo) Operational
ILLiad Operational
Leganto Operational
LibAnswers Operational
LibGuides Operational
my.harvard - Enterprise Student Systems (ESS) Operational
Network Services Operational
VPN Operational
Wired Networking Operational
Wireless Networking Operational
Research Administration & Compliance Systems Operational
Agreements-DUA Operational
Data Safety Operational
ESTR-IRB Operational
GMAS Operational
OAIR Operational
PI Dashboard Operational
Research Administration Portal Operational
Service Management Operational
ServiceNow Operational
Sponsored Research Applications Operational
Teaching & Learning Platforms Operational
Harvard Wiki Operational
Learning Experience Platform (LXP) Operational
Panopto Operational
Poll Everywhere Operational
Qualtrics Operational
Telecommunication Systems Operational
Utilities Operational
Electricity Operational
Water Operational
Other Utilitiies Operational
Zoom Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

IAM Production Oracle DB Patching Jan 10, 2026 06:00-13:00 EST

IAM will be applying the most recent Security patches for Oracle to the IAM ID Registry DB. XML Imports, Exports, and Informatica data syncs will be placed on hold for the upgrade duration.

The database will be backed up, and the Oracle patching will be applied "in-place". There is no impact on authentication with HarvardKey.
Posted on Dec 09, 2025 - 16:49 EST

HUIT ServiceNow Upgrade (1/11/2026) Jan 11, 2026 18:00-21:00 EST

On Sunday, January 11th, 2026, from 6:00 PM to 9:00 PM EST, HUIT will be upgrading ServiceNow to the Zurich version. While we expect minimal interruption during the upgrade, ServiceNow may be briefly unavailable.
Posted on Dec 10, 2025 - 16:12 EST

Crimson Print Maintenance (1/14/2026) Jan 14, 2026 20:00-23:00 EST

Harvard's Crimson Print service will be temporarily unavailable during a scheduled maintenance window on Wednesday, January 14, 2026, from 8:00 PM to 11:00 PM EST.

During this time, you will not be able to submit, release, or manage print jobs. This maintenance will not change the user interface or the overall experience once service is restored.

If you have questions or need assistance, please contact the HUIT Service Desk or your local IT support.
Posted on Dec 10, 2025 - 10:38 EST
Dec 15, 2025
HarvardSites Drupal Maintenance (12/15/2025)
Completed - The scheduled maintenance has been completed.
Dec 15, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 01:00 EST
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Monday (12/15), from 1:00 am to 8:00 am EST

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Dec 9, 17:00 EST
PeopleSoft HR Maintenance – Planned Outage This Weekend
Completed - The scheduled maintenance has been completed.
Dec 15, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 17:00 EST
Scheduled - PeopleSoft will be unavailable this weekend for maintenance and updates, starting on Friday, December 12th at 5 PM.

Users will not be able to access the system to report or approve time/absences, make changes to employee records, or send transactions to PeopleSoft from Aurora, or Wasabi during this period. See https://peoplesoftinfo.hrapps.harvard.edu/home for details on expected key changes.
Dec 9, 16:38 EST
Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
HarvardSites Drupal Maintenance (12/12/2025)
Completed - The scheduled maintenance has been completed.
Dec 12, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 01:00 EST
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Friday (12/12), from 1:00 am to 8:00 am EST

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Dec 9, 16:59 EST
Dec 11, 2025
Kiteworks Secure File Transfer Maintenance
Completed - The scheduled maintenance has been completed.
Dec 11, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 18:00 EST
Scheduled - There is a planned maintenance event for Harvard’s Kiteworks Secure File Transfer Service Thursday, December 11, 2025, at 6:00pm EST. The Kiteworks Secure File Transfer service will be unavailable from 6:00pm – 8:00pm.

The purpose of this maintenance window is to install security updates for the Kiteworks service. This is expected to take the full two-hour window and there will be no changes to the end user interface or experience.

A reminder that Microsoft Outlook Encryption is available for use for M365 email users to send encrypted emails and files up to 150MBs in size. This service supports Level 4 data and below. To get started with Microsoft Outlook Encryption, review our Send an Encrypted Email in Outlook knowledge article.
Dec 8, 11:29 EST
Network Impact Due to Flooding
Resolved - New equipment has been installed at an alternate location, and network connectivity has been restored for the affected buildings. If you continue to experience issues, please contact the HUIT Service Desk at (617) 495-7777 or ithelp@harvard.edu.
Dec 11, 13:07 EST
Update - Remediation continues. HUIT is investigating opportunities to install new network equipment at an alternative location to restore connectivity. We will provide an update when available.
Dec 11, 11:46 EST
Update - Flood remediation is in process. We expect that HUIT will gain access to replace impacted equipment within the next hour. We will provide an update when available.
Dec 11, 10:49 EST
Identified - Due to a flood in a Smith Campus Center subbasement, network connectivity is unavailable in the following locations: Farkas Hall, Apley Court, 65 Mt Auburn, 65R Mt Auburn, 67 Mt Auburn, and HUPD Smith Substation. Network connectivity within the Smith Campus Center itself is not impacted. We are working with Harvard Facilities to restore service and will provide an update when available.
Dec 11, 08:46 EST
Investigating - Due to a flood in a Smith Campus Center subbasement, network connectivity is unavailable in the following locations: Farkas Hall, Apley Court, 65 Mt Auburn, 65R Mt Auburn, 67 Mt Auburn, and HUPD Smith Substation. Network connectivity within the Smith Campus Center itself is not impacted. We are working with Harvard Facilities to restore service and will provide an update when available.
Dec 11, 07:58 EST
HarvardSites Drupal Maintenance (12/11/2025)
Completed - The scheduled maintenance has been completed.
Dec 11, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 01:00 EST
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Thursday (12/11), from 1:00 am to 8:00 am EST

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Dec 9, 16:58 EST
Dec 10, 2025
HarvardSites Drupal Maintenance (12/10/2025)
Completed - The scheduled maintenance has been completed.
Dec 10, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 17:00 EST
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Wednesday (12/10), from 5:00 pm to 8:00 pm EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Dec 9, 16:56 EST
Dec 9, 2025

No incidents reported.

Dec 8, 2025
LXP Service Degradation
Resolved - This issue has been resolved. If you continue to experience issues, please contact HUIT Service Desk (617)495-7777 or ithelp@harvard.edu.
Dec 8, 11:55 EST
Investigating - LXP is currently experiencing intermittent issues. We are actively investigating the problem. Please visit the HUIT Service Status Dashboard for regular updates about this situation. We apologize for the inconvenience and hope to resolve this issue soon.
Dec 8, 11:35 EST
Dec 7, 2025

No incidents reported.

Dec 6, 2025
My.harvard Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Dec 6, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 23:00 EST
Scheduled - Beginning at 11 PM ET on Friday, December 5th, HUIT will perform normal monthly maintenance on my.harvard systems.

My.harvard maintenance typically concludes within 2-4 hours; however, in rare cases, extended time is needed to complete the work.
Dec 5, 10:21 EST
Dec 5, 2025
Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage