HUIT Status

PeopleSoft HR - Planned Outage This Weekend

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 03, 2024 - 17:00 EDT

Scheduled - PeopleSoft will be unavailable this weekend for maintenance and updates, starting on Friday, May 3rd at 5 PM. Users will not be able to access the system to report or approve time/absences, make changes to employee records, or send transactions to PeopleSoft from Harvard Careers, Aurora, or Wasabi during this period. See https://peoplesoftinfo.hrapps.harvard.edu/home for details on expected key changes.
May 3, 2024 17:00 - May 6, 2024 04:00 EDT

Active Directory Operational

Active Directory [On-Prem] Operational

Azure Active Directory Operational

Adobe Operational

Adobe Creative Cloud Operational

Adobe Document Cloud Operational

Alumni Affairs Applications Operational

Canvas Operational

Campus Services Applications Operational

Collaboration & Sharing Services Operational

CA Shared Drives Operational

DropBox Operational

FAS Shared Drives Operational

Google Apps Calendar Operational

Google Apps Drive Operational

Harvard Slack Grid Operational

Microsoft OneDrive Operational

Microsoft Teams Operational

Secure File Transfer Operational

Sharepoint Operational

Data Center Services Operational

Data Management Services Operational

Financial Data Warehouse Operational

HART Operational

HR Data Warehouse Operational

Informatica Platform Operational

QlikView Platform Operational

Duo Operational

Duo Security Core Authentication Service Operational

Duo Security Push Delivery Operational

Duo Security Phone Call Delivery Operational

Duo Security SMS Message Delivery Operational

Email Services Operational

Google Apps Gmail Operational

Office 365 Email & Calendar Operational

Proofpoint Operational

FAS Admin Applications Operational

Financial Applications Operational

BUY-TO-PAY Powered by JAGGAER Operational

Concur Operational

CPATH Operational

HUBS Operational

Oracle eBusiness Suite Operational

Harvard Web Publishing Platforms Operational

CampusPress Operational

OpenScholar Operational

HarvardSites Drupal Operational

HarvardKey Operational

HarvardKey Authentication Operational

HarvardKey Light Self-Service Operational

HarvardKey Self-Service Operational

HR Applications Under Maintenance

Aurora HR Operational

Harvard Careers Operational

Harvard Training Portal Operational

PeopleSoft Under Maintenance

Library Technology Systems Operational

Alma Operational

DASH Operational

EzProxy Operational

HOLLIS (Primo) Operational

ILLiad Operational

Leganto Operational

LibAnswers Operational

LibGuides Operational

my.harvard - Enterprise Student Systems (ESS) Operational

Network Services Operational

VPN Operational

Wired Networking Operational

Wireless Networking Operational

Research Administration & Compliance Systems Operational

Agreements-DUA Operational

Data Safety Operational

ESTR-IRB Operational

GMAS Operational

OAIR Operational

PI Dashboard Operational

Research Administration Portal Operational

Sponsored Research Applications Operational

Teaching & Learning Platforms Operational

Harvard Wiki Operational

Learning Experience Platform (LXP) Operational

Panopto Operational

Poll Everywhere Operational

Qualtrics Operational

Telecommunication Systems Operational

Utilities Operational

Electricity Operational

Water Operational

Other Utilitiies Operational

Zoom Operational

Other Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 3, 2024

Issues logging into my.harvard and intermittent issues with other services

Resolved - Services are currently operating as normal. We will continue to monitor closely over the weekend. If you experience any further issues with services, please contact the HUIT Service Desk at 617-495-7777.
May 3, 17:27 EDT

Update - HUIT teams have identified the issue impacting login access to my.harvard, and we are seeing a return to normal service. We will continue to monitor the service closely. If you have any issues accessing my.harvard, please contact the HUIT Service Desk at 617-495-7777
May 3, 09:36 EDT

Update - We are continuing to investigate issues preventing users from logging into my.harvard. We sincerely apologize for the inconvenience.

If you experience any problems with additional services, please contact the HUIT Service Desk at 617-495-7777.
May 3, 08:45 EDT

Update - We are aware of continued issues logging into my.harvard. We have also received reports of intermittent issues with other services. We are investigating these issues and are working to restore service as soon as possible. We sincerely apologize for the inconvenience.

If you experience any problems with additional services, please contact your school's IT Service Desk, or the HUIT Service Desk at 617-495-7777. We will continuously monitor the situation and aim to resolve any issues as quickly as possible.
May 2, 19:27 EDT

Update - Most of our services are currently operational. However, we are still receiving reports of intermittent issues from some users regarding my.harvard logins. If you experience any problems with our services, please contact your school's IT Service Desk, or the HUIT Service Desk at 617-495-7777. We will continuously monitor the situation and aim to resolve any issues as quickly as possible.

Directory of IT Service Desks across campus:
https://harvard.service-now.com/harvard-it-services
May 2, 16:59 EDT

Update - HUIT is investigating intermittent reports of service disruptions.
May 2, 13:54 EDT

Monitoring - HUIT teams have identified the issue impacting access to the HarvardKey login page. A solution has been implemented and we are seeing a return to normal service. Users attempting to log in to HarvardKey-protected apps are now able to authenticate.

We will continue to monitor the situation. If you have any issues accessing applications behind HarvardKey please contact the HUIT Service Desk at 617-495-7777
May 2, 12:15 EDT

Update - HUIT teams have identified the issue impacting access to the HarvardKey login page. A solution has been implemented and we are seeing a return to normal service. Users attempting to log in to HarvardKey-protected apps are now able to authenticate.

We will continue to monitor the situation. If you have any issues accessing applications behind HarvardKey please contact the HUIT Service Desk at 617-495-7777
May 2, 12:11 EDT

Update - HUIT is aware of an issue affecting HarvardKey login. Users attempting to log in to HarvardKey-protected apps encounter a “502 / 504 Bad Gateway Error” message and are unable to authenticate.

We are actively investigating the issue and apologize sincerely for the inconvenience.
May 2, 11:00 EDT

Investigating - Harvard Key is currently experiencing a 502 Bad Gateway Error when logging in. We are actively investigating the problem. Please visit the HUIT Service Status Dashboard for regular updates about this situation. We apologize for the inconvenience and hope to resolve this issue soon.
May 2, 10:21 EDT

May 2, 2024

Harvard.edu Website - Brief Outage

Resolved - This has resolved and the website is accessible again.
May 2, 13:58 EDT

Update - We are continuing to monitor for any further issues.
May 2, 13:09 EDT

Monitoring - Between 12:15PM and 12:30PM, attempts to reach the www.harvard.edu website resulted in a "403 Forbidden" error. This has resolved and the website is accessible again.

HUIT will continue to monitor to ensure the website remains available.
May 2, 12:58 EDT

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

Oracle eBusiness Suite Maintenance

Completed - The scheduled maintenance has been completed.
Apr 29, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 18:00 EDT

Scheduled - Oracle eBusiness Suite will be unavailable between Friday, April 26, 2024 at 6:00 PM and Monday, April 29, 2024 at 7:00 AM for a scheduled maintenance.

The purpose of this maintenance is to upgrade Oracle eBusiness Suite to version 12.2.12, which is the newest release for the application
Mar 29, 13:47 EDT

Apr 28, 2024

Electrical Power Outage Notice for Boylston Hall, Grays Hall, Weld Hall, Wigglesworth Hall B (E-I) (4/28)

Completed - The scheduled maintenance has been completed.
Apr 28, 16:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 10:00 EDT

Scheduled - On Sunday, April 28, 2024 from 10:00 AM to 4:00 PM, there will be no normal electric power available to Boylston Hall, Grays Hall, Weld Hall, and Wigglesworth Hall B (E-I).

The purpose of this scheduled electrical outage is to replace a defective 15KV switch.
Apr 23, 12:21 EDT

Apr 27, 2024

No incidents reported.

Apr 26, 2024

Electrical Power Outage Notice for Hilles Library (4/26)

Completed - The scheduled maintenance has been completed.
Apr 26, 06:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 05:30 EDT

Scheduled - Starting Friday, April 26, 2024, at 5:30 AM to Friday, April 26, 2024, at 6:30 AM, (1 Hour) there will be no normal electric power available to Hilles Library.

The purpose of this scheduled electrical outage is to close the chiller circuit breaker at Hilles Library.
Apr 24, 16:41 EDT

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.