HUIT Status

All Systems Operational

Canvas Operational

Email Services Operational

Office 365 Email & Calendar Operational

Google Apps Gmail Operational

my.harvard - Enterprise Student Systems (ESS) Operational

Network Services Operational

Zoom Operational

HarvardKey Operational

Duo Operational

Duo Security Core Authentication Service Operational

Duo Security Push Delivery Operational

Duo Security Phone Call Delivery Operational

Duo Security SMS Message Delivery Operational

Identity & Access Management Services Operational

Collaboration & Sharing Services Operational

Sharepoint Operational

Google Apps Calendar Operational

Google Apps Drive Operational

CA Shared Drives Operational

FAS Shared Drives Operational

Microsoft OneDrive Operational

Secure File Transfer Operational

Microsoft Teams Operational

DropBox Operational

Teaching & Learning Platforms Operational

Harvard Wiki Operational

Qualtrics Operational

Other Teaching & Learning Platforms Operational

Service Management Applications Operational

Harvard Web Publishing Platform Operational

Library Technology Systems Operational

Alma Operational

HOLLIS (Primo) Operational

DASH Operational

EzProxy Operational

ILLiad Operational

Leganto Operational

LibAnswers Operational

LibGuides Operational

HR Applications Operational

PeopleSoft Operational

Harvard Training Portal Operational

Harvard Careers Operational

Aurora HR Operational

Financial Applications Operational

Concur Operational

CPATH Operational

HUBS Operational

Oracle Financial Apps Operational

FieldGlass Operational

BUY-TO-PAY Powered by JAGGAER Operational

Sponsored Research Applications Operational

Alumni Affairs Applications Operational

Campus Services Applications Operational

FAS Admin Applications Operational

Telecommunication Systems Operational

Data Center Services Operational

Data Management Services Operational

HART Operational

QlikView Platform Operational

Financial Data Warehouse Operational

HR Data Warehouse Operational

Informatica Platform Operational

Collibra Operational

Other Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 18, 2021

No incidents reported today.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

Scheduled Maintenance for Oracle Financial Apps

Completed - The scheduled maintenance has been completed.
Jun 13, 16:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 06:00 EDT

Scheduled - Oracle Financials will be unavailable due to the HUIT Cloud Shield 2 network security platform upgrade Maintenance Window beginning Saturday, June 12 at 6:00am until Sunday, June 13 at 4pm.

The Oracle EBS Financial systems that will be offline during this outage include:
Accounts Payable, Accounts Payable Adjustment Form for Assets, Accounts Receivable, iReceivables & Collections, CAPS, Cash Management (CMRA), Chart Security Maintenance Application (CSMA), Chart of Accounts GL Validator, FedEx, General Ledger, Oracle Assets, HCOM & iProcurement, PCard, WEB ADI, & Web Reimbursement
Jun 7, 08:37 EDT

Jun 12, 2021

PeopleSoft Maintenance - Planned DNS Name Change this weekend

Completed - The scheduled maintenance has been completed.
Jun 12, 10:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 08:31 EDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 9, 19:41 EDT

Scheduled - PeopleSoft is expected to experience a short and intermittent outage on Saturday, June 12th between 8:30 a.m. and 10:00 a.m. (at the latest) due to the DNS Domain Name Change activity.
Jun 9, 16:34 EDT

Jun 11, 2021

No incidents reported.

Jun 10, 2021

Zoom - Issues Starting and Joining Meetings (June 10th - Resolved)

Resolved - Zoom identified an issue that is causing meeting latencies or meeting join failures for a subset of customers in the EU region due to an external issue. The issue was resolved as of 10 June, 10PM EDT.
Jun 10, 17:30 EDT

Jun 9, 2021

Zoom Issues with Starting and Joining Meetings

Resolved - Zoom has resolved the issue causing users to be unable to start and join Zoom Meetings and Webinars.
Jun 9, 16:46 EDT

Investigating - Zoom is monitoring a network link issue that is causing some users to being unable to start or join Zoom meetings. Zoom has identified the issue and has disabled the link.
Jun 9, 12:38 EDT

Harvard eCommerce Gateway Service Degradation

Resolved - Harvard eCommerce Gateway services are back to normal; the issue is resolved.
Jun 9, 10:03 EDT

Investigating - Harvard eCommerce Gateway is currently experiencing issues. HUIT is aware and actively investigating the problem.
Jun 9, 09:54 EDT

Jun 8, 2021

No incidents reported.

Jun 7, 2021

O365 Self-Service Email Activation Degradation

Resolved - HarvardKey self-service for Office365 is restored. HUIT teams applied fix to Microsoft licensing to bring accounts into sync.
Jun 7, 11:11 EDT

Update - HarvardKey self-service for Office365 continues to experience degradation at this time. A fix will be deployed on Monday 6/7 by 10am.
Jun 4, 15:02 EDT

Identified - HarvardKey self-service for Office365 continues to experience degradation at this time. HUIT has identified the root cause of the issue and is working towards testing and deploying a solution.
Jun 4, 10:20 EDT

Update - HUIT continues to investigate the issue with O365 self-service email activation.
Jun 3, 17:22 EDT

Update - HarvardKey self-service for Office365 continues to experience degradation at this time. HUIT team is still investigating.
Jun 3, 14:46 EDT

Investigating - Office365 email self-service activation through HarvardKey Self-service is currently degraded. Some users who should be able to click "Activate" to opt in to an email account are not seeing that link. Troubleshooting is ongoing.
Jun 3, 09:20 EDT

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

Harvard eCommerce Gateway Service Degradation

Resolved - Harvard eCommerce Gateway services are back to normal; the issue is resolved.
Jun 4, 09:00 EDT

Investigating - Harvard eCommerce Gateway is currently experiencing issues. HUIT is aware and actively investigating the problem.
Jun 4, 08:32 EDT