HUIT Status

All Systems Operational

Canvas Operational

Email Services Operational

Office 365 Email & Calendar Operational

Google Apps Gmail Operational

my.harvard - Enterprise Student Systems (ESS) Operational

Network Services Operational

Zoom Operational

HarvardKey Operational

Duo Operational

Duo Security Core Authentication Service Operational

Duo Security Push Delivery Operational

Duo Security Phone Call Delivery Operational

Duo Security SMS Message Delivery Operational

Identity & Access Management Services Operational

Collaboration & Sharing Services Operational

Sharepoint Operational

Google Apps Calendar Operational

Google Apps Drive Operational

CA Shared Drives Operational

FAS Shared Drives Operational

Microsoft OneDrive Operational

Secure File Transfer Operational

Microsoft Teams Operational

DropBox Operational

Teaching & Learning Platforms Operational

Harvard Wiki Operational

Qualtrics Operational

Other Teaching & Learning Platforms Operational

Service Management Applications Operational

Harvard Web Publishing Platform Operational

Library Technology Systems Operational

Alma Operational

HOLLIS (Primo) Operational

DASH Operational

EzProxy Operational

ILLiad Operational

Leganto Operational

LibAnswers Operational

LibGuides Operational

HR Applications Operational

PeopleSoft Operational

Harvard Training Portal Operational

Harvard Careers Operational

Aurora HR Operational

Financial Applications Operational

Concur Operational

CPATH Operational

HUBS Operational

Oracle Financial Apps Operational

FieldGlass Operational

BUY-TO-PAY Powered by JAGGAER Operational

Sponsored Research Applications Operational

Alumni Affairs Applications Operational

Campus Services Applications Operational

FAS Admin Applications Operational

Telecommunication Systems Operational

Data Center Services Operational

Data Management Services Operational

HART Operational

QlikView Platform Operational

Financial Data Warehouse Operational

HR Data Warehouse Operational

Informatica Platform Operational

Collibra Operational

Other Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Harvard Phone Maintenance Dec 2, 22:00 - Dec 3, 02:00 EST

On Thursday, December 2nd from 10:00PM to Friday, December 3rd at 3:00AM, Harvard Phone will be undergoing maintenance for platform dial plan changes to prepare for several system changes scheduled in early 2022.

This event is expected to have no impact on VoIP telephone service or desk set registration.
Posted on Nov 29, 13:58 EST

Past Incidents

Nov 29, 2021

No incidents reported today.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

Cisco VPN Update Error

Resolved - This morning, there was an issue with pushing out updates to the latest version of the Cisco AnyConnect VPN client to Windows-based devices. HUIT has rolled back this update while we investigate this error. If you attempted to install the VPN update this morning, please visit vpn.harvard.edu to reinstall, or call the HUIT Service Desk at (617) 495-7777 for assistance.
Nov 22, 10:51 EST

Oracle Financial Applications Maintenance

Completed - The scheduled maintenance has been completed.
Nov 22, 07:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 18:00 EST

Scheduled - Oracle Financials will be unavailable due to the implementation of our Fall FINDINI 4.0.20 Release beginning
Friday, November 19 at 6:00pm until Monday, November 22 at 7:00am

The Fall FINDINI release will be available to users on Monday November 22.

The Oracle EBS Financial systems that will be offline during this outage include:
Accounts Payable, Accounts Payable Adjustment Form for Assets, Accounts Receivable, iReceivables & Collections, CAPS,
Cash Management (CMRA), Chart Security Maintenance Application (CSMA), Chart of Accounts GL Validator, FedEx, General Ledger, GL-PCR, Oracle Assets, HCOM & iProcurement, PCard, WEB ADI, & Web Reimbursement

CPATH (Capital Planning at Harvard) will be unavailable during this release window. DMS Financial Data Warehouse & HART reporting environments will also be offline at times during this release outage. The HDW load from EBS Financials will NOT take place Friday night 11/19. Instead, a special cycle will be run Saturday night, 11/20, and once that completes DMS Financial Data Warehouse & HART reporting environments will have up to date data from EBS.
Nov 15, 10:50 EST

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

Harvard Phone Maintenance

Completed - The scheduled maintenance has been completed.
Nov 19, 02:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 22:00 EST

Scheduled - The Harvard Phone platform will be undergoing a planned maintenance starting Thursday, November 18th at 10:00pm and concluding Friday, November 19th at 2:00am. This platform dial plan maintenance is to prepare for several system changes scheduled in early 2022.

This event is expected to have no impact on VoIP telephone service or desk set registration
Nov 15, 16:35 EST

Nov 18, 2021

Harvard Wiki Service Degradation

Resolved - Harvard Wiki has returned to normal operations.
Nov 18, 16:49 EST

Monitoring - HUIT has restarted the Wiki instance and the wiki is now functioning as expected. We will continue to monitor for any issues that may arise.
Nov 18, 15:39 EST

Investigating - At this time, the Harvard Wiki is unavailable. HUIT is investigating.
Nov 18, 13:38 EST

Nov 17, 2021

No incidents reported.

Nov 16, 2021

Widespread Network Authentication Failures

Resolved - Harvard campus and Eduroam networks have been restored. HUIT will continue to monitor the networks closely. We sincerely apologize for the inconvenience.
Nov 16, 16:10 EST

Update - Harvard University campus wired and wireless networks have been stabilized.

The Eduroam wireless network has been disconnected while we continue investigating the cause of the earlier outages. Harvard affiliates and visitors from peer institutions may continue to have connectivity issues. For assistance with network registration, please contact the HUIT Service Desk at (617) 495-7777.
Nov 16, 12:43 EST

Investigating - There is a widespread network outage preventing new clients and clients requiring reauthentication from accessing network . Already authenticated devices will work until they need to reauthenticate. This is a recurrence of the issues that occurred last night, we are currently investigating the root cause
Nov 16, 08:42 EST

Network outage impacting multiple schools

Resolved - We have identified that the issue is being caused by the authentication daemons on the clearpass controllers authentication freezing. Reboots were started on the controllers which resolved the issue. Issue is now reported as resolved and service fully restored
Nov 16, 00:53 EST

Update - There is a widespread issue with network authentication across campus. New clients are unable to authenticate, clients already on the network have connectivity until the next authentication attempt. We are working to further define its scope for future updates
Nov 16, 00:10 EST

Investigating - We are receiving reports of network outages across multiple schools. We are currently investigating.
Nov 15, 23:47 EST

Nov 15, 2021