All Systems Operational
Canvas ? Operational
Email Services Operational
Office 365 Email & Calendar ? Operational
Google Apps Gmail ? Operational
my.harvard - Enterprise Student Systems (ESS) ? Operational
Network Services ? Operational
Zoom Operational
HarvardKey Operational
Duo Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Duo Security SMS Message Delivery Operational
Identity & Access Management Services ? Operational
Collaboration & Sharing Services Operational
Sharepoint Operational
Google Apps Calendar Operational
Google Apps Drive Operational
CA Shared Drives ? Operational
FAS Shared Drives ? Operational
Microsoft OneDrive Operational
Secure File Transfer ? Operational
Microsoft Teams Operational
DropBox Operational
Teaching & Learning Platforms Operational
Harvard Wiki ? Operational
Qualtrics ? Operational
Other Teaching & Learning Platforms ? Operational
Service Management Applications Operational
Harvard Web Publishing Platform ? Operational
Library Technology Systems Operational
Alma ? Operational
HOLLIS (Primo) ? Operational
DASH ? Operational
EzProxy Operational
ILLiad ? Operational
Leganto Operational
LibAnswers ? Operational
LibGuides ? Operational
HR Applications Operational
PeopleSoft Operational
Harvard Training Portal Operational
Harvard Careers Operational
Aurora HR Operational
Financial Applications Operational
Concur ? Operational
CPATH ? Operational
HUBS ? Operational
Oracle Financial Apps ? Operational
FieldGlass ? Operational
BUY-TO-PAY Powered by JAGGAER ? Operational
Sponsored Research Applications ? Operational
Alumni Affairs Applications ? Operational
Campus Services Applications Operational
FAS Admin Applications Operational
Telecommunication Systems ? Operational
Data Center Services ? Operational
Data Management Services ? Operational
HART ? Operational
QlikView Platform Operational
Financial Data Warehouse Operational
HR Data Warehouse Operational
Informatica Platform Operational
Collibra Operational
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Harvard Phone Maintenance Dec 2, 22:00 - Dec 3, 02:00 EST
On Thursday, December 2nd from 10:00PM to Friday, December 3rd at 3:00AM, Harvard Phone will be undergoing maintenance for platform dial plan changes to prepare for several system changes scheduled in early 2022.

This event is expected to have no impact on VoIP telephone service or desk set registration.
Posted on Nov 29, 13:58 EST
Past Incidents
Nov 29, 2021

No incidents reported today.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021
Resolved - This morning, there was an issue with pushing out updates to the latest version of the Cisco AnyConnect VPN client to Windows-based devices. HUIT has rolled back this update while we investigate this error. If you attempted to install the VPN update this morning, please visit vpn.harvard.edu to reinstall, or call the HUIT Service Desk at (617) 495-7777 for assistance.
Nov 22, 10:51 EST
Completed - The scheduled maintenance has been completed.
Nov 22, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 18:00 EST
Scheduled - Oracle Financials will be unavailable due to the implementation of our Fall FINDINI 4.0.20 Release beginning
Friday, November 19 at 6:00pm until Monday, November 22 at 7:00am

The Fall FINDINI release will be available to users on Monday November 22.

The Oracle EBS Financial systems that will be offline during this outage include:
Accounts Payable, Accounts Payable Adjustment Form for Assets, Accounts Receivable, iReceivables & Collections, CAPS,
Cash Management (CMRA), Chart Security Maintenance Application (CSMA), Chart of Accounts GL Validator, FedEx, General Ledger, GL-PCR, Oracle Assets, HCOM & iProcurement, PCard, WEB ADI, & Web Reimbursement

CPATH (Capital Planning at Harvard) will be unavailable during this release window. DMS Financial Data Warehouse & HART reporting environments will also be offline at times during this release outage. The HDW load from EBS Financials will NOT take place Friday night 11/19. Instead, a special cycle will be run Saturday night, 11/20, and once that completes DMS Financial Data Warehouse & HART reporting environments will have up to date data from EBS.
Nov 15, 10:50 EST
Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021
Completed - The scheduled maintenance has been completed.
Nov 19, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 22:00 EST
Scheduled - The Harvard Phone platform will be undergoing a planned maintenance starting Thursday, November 18th at 10:00pm and concluding Friday, November 19th at 2:00am. This platform dial plan maintenance is to prepare for several system changes scheduled in early 2022.

This event is expected to have no impact on VoIP telephone service or desk set registration
Nov 15, 16:35 EST
Nov 18, 2021
Resolved - Harvard Wiki has returned to normal operations.
Nov 18, 16:49 EST
Monitoring - HUIT has restarted the Wiki instance and the wiki is now functioning as expected. We will continue to monitor for any issues that may arise.
Nov 18, 15:39 EST
Investigating - At this time, the Harvard Wiki is unavailable. HUIT is investigating.
Nov 18, 13:38 EST
Nov 17, 2021

No incidents reported.

Nov 16, 2021
Resolved - Harvard campus and Eduroam networks have been restored. HUIT will continue to monitor the networks closely. We sincerely apologize for the inconvenience.
Nov 16, 16:10 EST
Update - Harvard University campus wired and wireless networks have been stabilized.

The Eduroam wireless network has been disconnected while we continue investigating the cause of the earlier outages. Harvard affiliates and visitors from peer institutions may continue to have connectivity issues. For assistance with network registration, please contact the HUIT Service Desk at (617) 495-7777.
Nov 16, 12:43 EST
Investigating - There is a widespread network outage preventing new clients and clients requiring reauthentication from accessing network . Already authenticated devices will work until they need to reauthenticate. This is a recurrence of the issues that occurred last night, we are currently investigating the root cause
Nov 16, 08:42 EST
Resolved - We have identified that the issue is being caused by the authentication daemons on the clearpass controllers authentication freezing. Reboots were started on the controllers which resolved the issue. Issue is now reported as resolved and service fully restored
Nov 16, 00:53 EST
Update - There is a widespread issue with network authentication across campus. New clients are unable to authenticate, clients already on the network have connectivity until the next authentication attempt. We are working to further define its scope for future updates
Nov 16, 00:10 EST
Investigating - We are receiving reports of network outages across multiple schools. We are currently investigating.
Nov 15, 23:47 EST
Nov 15, 2021