All Systems Operational
Canvas ? Operational
Email Services Operational
Office 365 Email & Calendar ? Operational
Google Apps Gmail ? Operational
my.harvard - Enterprise Student Systems (ESS) ? Operational
Network Services ? Operational
Zoom Operational
HarvardKey Operational
Duo Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Duo Security SMS Message Delivery Operational
Identity & Access Management Services ? Operational
Collaboration & Sharing Services Operational
Sharepoint Operational
Google Apps Calendar Operational
Google Apps Drive Operational
CA Shared Drives ? Operational
FAS Shared Drives ? Operational
Microsoft OneDrive Operational
Secure File Transfer ? Operational
Microsoft Teams Operational
DropBox Operational
Teaching & Learning Platforms Operational
Harvard Wiki ? Operational
Qualtrics ? Operational
Other Teaching & Learning Platforms ? Operational
Service Management Applications Operational
Harvard Web Publishing Platform ? Operational
Library Technology Systems Operational
Alma ? Operational
HOLLIS (Primo) ? Operational
DASH ? Operational
EzProxy Operational
ILLiad ? Operational
Leganto Operational
LibAnswers ? Operational
LibGuides ? Operational
HR Applications Operational
PeopleSoft Operational
Harvard Training Portal Operational
Harvard Careers Operational
Aurora HR Operational
Financial Applications Operational
Concur ? Operational
CPATH ? Operational
HUBS ? Operational
Oracle Financial Apps ? Operational
FieldGlass ? Operational
BUY-TO-PAY Powered by JAGGAER ? Operational
Sponsored Research Applications ? Operational
Alumni Affairs Applications ? Operational
Campus Services Applications Operational
FAS Admin Applications Operational
Telecommunication Systems ? Operational
Data Center Services ? Operational
Data Management Services ? Operational
HART ? Operational
QlikView Platform Operational
Financial Data Warehouse Operational
HR Data Warehouse Operational
Informatica Platform Operational
Collibra Operational
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 18, 2021

No incidents reported today.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021
Completed - The scheduled maintenance has been completed.
Jun 13, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 06:00 EDT
Scheduled - Oracle Financials will be unavailable due to the HUIT Cloud Shield 2 network security platform upgrade Maintenance Window beginning Saturday, June 12 at 6:00am until Sunday, June 13 at 4pm.

The Oracle EBS Financial systems that will be offline during this outage include:
Accounts Payable, Accounts Payable Adjustment Form for Assets, Accounts Receivable, iReceivables & Collections, CAPS, Cash Management (CMRA), Chart Security Maintenance Application (CSMA), Chart of Accounts GL Validator, FedEx, General Ledger, Oracle Assets, HCOM & iProcurement, PCard, WEB ADI, & Web Reimbursement
Jun 7, 08:37 EDT
Jun 12, 2021
Completed - The scheduled maintenance has been completed.
Jun 12, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 08:31 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 9, 19:41 EDT
Scheduled - PeopleSoft is expected to experience a short and intermittent outage on Saturday, June 12th between 8:30 a.m. and 10:00 a.m. (at the latest) due to the DNS Domain Name Change activity.
Jun 9, 16:34 EDT
Jun 11, 2021

No incidents reported.

Jun 10, 2021
Resolved - Zoom identified an issue that is causing meeting latencies or meeting join failures for a subset of customers in the EU region due to an external issue. The issue was resolved as of 10 June, 10PM EDT.
Jun 10, 17:30 EDT
Jun 9, 2021
Resolved - Zoom has resolved the issue causing users to be unable to start and join Zoom Meetings and Webinars.
Jun 9, 16:46 EDT
Investigating - Zoom is monitoring a network link issue that is causing some users to being unable to start or join Zoom meetings. Zoom has identified the issue and has disabled the link.
Jun 9, 12:38 EDT
Resolved - Harvard eCommerce Gateway services are back to normal; the issue is resolved.
Jun 9, 10:03 EDT
Investigating - Harvard eCommerce Gateway is currently experiencing issues. HUIT is aware and actively investigating the problem.
Jun 9, 09:54 EDT
Jun 8, 2021

No incidents reported.

Jun 7, 2021
Resolved - HarvardKey self-service for Office365 is restored. HUIT teams applied fix to Microsoft licensing to bring accounts into sync.
Jun 7, 11:11 EDT
Update - HarvardKey self-service for Office365 continues to experience degradation at this time. A fix will be deployed on Monday 6/7 by 10am.
Jun 4, 15:02 EDT
Identified - HarvardKey self-service for Office365 continues to experience degradation at this time. HUIT has identified the root cause of the issue and is working towards testing and deploying a solution.
Jun 4, 10:20 EDT
Update - HUIT continues to investigate the issue with O365 self-service email activation.
Jun 3, 17:22 EDT
Update - HarvardKey self-service for Office365 continues to experience degradation at this time. HUIT team is still investigating.
Jun 3, 14:46 EDT
Investigating - Office365 email self-service activation through HarvardKey Self-service is currently degraded. Some users who should be able to click "Activate" to opt in to an email account are not seeing that link. Troubleshooting is ongoing.
Jun 3, 09:20 EDT
Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021
Resolved - Harvard eCommerce Gateway services are back to normal; the issue is resolved.
Jun 4, 09:00 EDT
Investigating - Harvard eCommerce Gateway is currently experiencing issues. HUIT is aware and actively investigating the problem.
Jun 4, 08:32 EDT