All Systems Operational
Canvas ? Operational
Email Services Operational
Office 365 Email & Calendar ? Operational
Google Apps Gmail ? Operational
my.harvard - Enterprise Student Systems (ESS) ? Operational
Network Services ? Operational
Zoom Operational
HarvardKey Operational
Duo Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Duo Security SMS Message Delivery Operational
Identity & Access Management Services ? Operational
Collaboration & Sharing Services Operational
Sharepoint Operational
Google Apps Calendar Operational
Google Apps Drive Operational
CA Shared Drives ? Operational
FAS Shared Drives ? Operational
Microsoft OneDrive Operational
Secure File Transfer ? Operational
Microsoft Teams Operational
DropBox Operational
Teaching & Learning Platforms Operational
Harvard Wiki ? Operational
Qualtrics ? Operational
Other Teaching & Learning Platforms ? Operational
Service Management Applications Operational
Harvard Web Publishing Platform ? Operational
Library Technology Systems Operational
Alma ? Operational
HOLLIS (Primo) ? Operational
DASH ? Operational
EzProxy Operational
ILLiad ? Operational
Leganto Operational
LibAnswers ? Operational
LibGuides ? Operational
HR Applications ? Operational
Financial Applications Operational
Concur ? Operational
CPATH ? Operational
HUBS ? Operational
Oracle Financial Apps ? Operational
FieldGlass ? Operational
BUY-TO-PAY Powered by JAGGAER ? Operational
Sponsored Research Applications ? Operational
Alumni Affairs Applications ? Operational
Campus Services Applications Operational
FAS Admin Applications ? Operational
Telecommunication Systems ? Operational
Data Center Services ? Operational
Data Management Services ? Operational
HART ? Operational
QlikView Platform Operational
Financial Data Warehouse Operational
HR Data Warehouse Operational
Informatica Platform Operational
Collibra Operational
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 23, 2021

No incidents reported today.

Jan 22, 2021
O365 Service Degradation
Resolved - The issues with the O365 service have been resolved.
Jan 22, 22:45 EST
Investigating - O365 is currently experiencing issues. We are actively investigating the problem. Please visit the HUIT Service Status Dashboard for regular updates about this situation. We apologize for the inconvenience and hope to resolve this issue soon.
Jan 22, 17:25 EST
Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021
my.harvard Service Degradation
Resolved - my.harvard course search is stable and services are restored to normal. The issue was resolved as of 6:51PM yesterday and was closely monitored by Harvard teams for 24 hours to ensure application performance and stability overnight and today.
Jan 16, 15:33 EST
Update - HUIT will continue to closely monitor the application performance and stability.
Jan 15, 16:20 EST
Update - The course search service was restored as of 6:51PM yesterday and was being monitored overnight.
HUIT will continue to closely monitor the application performance and stability.
Jan 15, 09:34 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 19:45 EST
Investigating - my.harvard is currently experiencing issues. Some users are not able to return results from my.harvard Course Search.
HUIT is actively investigating the problem.
Jan 14, 16:30 EST
Jan 15, 2021
Jan 14, 2021
Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021
HUIT ServiceNow Major Upgrade
Completed - The scheduled maintenance has been completed.
Jan 11, 21:38 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 18:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 7, 10:38 EST
Scheduled - On Monday January 11th, 2021 from 6:00PM to midnight, HUIT will be upgrading ServiceNow to Paris version. During the upgrade window, while we expect minimal interruption, ServiceNow may be intermittently unavailable.
Jan 4, 11:48 EST
Zoom Cloud Recordings Issue
Resolved - Zoom has resolved this issue.
Jan 11, 12:59 EST
Investigating - Zoom is currently investigating an issue where some users are intermittently unable to view their list of cloud recordings in their web portal. The recordings are not impacted or erased. Some users are just unable to see them at this time.

Zoom recommended impacted users refresh their browser, which may allow them to see their recordings.
Jan 11, 12:16 EST
Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

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