Identified - The issue has been identified and a fix is being implemented.
Oct 06, 2022 - 18:23 EDT
Investigating - Network connectivity in Conant Hall, Perkins Hall, Richards Hall, and Child Hall is currently interrupted due to a power outage.
Oct 06, 2022 - 18:22 EDT
Canvas ? Operational
Email Services Operational
Office 365 Email & Calendar ? Operational
Google Apps Gmail ? Operational
my.harvard - Enterprise Student Systems (ESS) ? Operational
Network Services ? Degraded Performance
Zoom Operational
HarvardKey Operational
Duo Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Duo Security SMS Message Delivery Operational
Identity & Access Management Services ? Operational
Collaboration & Sharing Services Operational
Sharepoint Operational
Google Apps Calendar Operational
Google Apps Drive Operational
CA Shared Drives ? Operational
FAS Shared Drives ? Operational
Microsoft OneDrive Operational
Secure File Transfer ? Operational
Microsoft Teams Operational
DropBox Operational
Teaching & Learning Platforms Operational
Harvard Wiki ? Operational
Qualtrics ? Operational
Other Teaching & Learning Platforms ? Operational
Service Management Applications Operational
Harvard Web Publishing Platform ? Operational
Library Technology Systems Operational
Alma ? Operational
HOLLIS (Primo) ? Operational
DASH ? Operational
EzProxy Operational
ILLiad ? Operational
Leganto Operational
LibAnswers ? Operational
LibGuides ? Operational
HR Applications Operational
PeopleSoft Operational
Harvard Training Portal Operational
Harvard Careers Operational
Aurora HR Operational
Financial Applications Operational
Concur ? Operational
CPATH ? Operational
HUBS ? Operational
Oracle Financial Apps ? Operational
FieldGlass ? Operational
BUY-TO-PAY Powered by JAGGAER ? Operational
Sponsored Research Applications ? Operational
Alumni Affairs Applications ? Operational
Campus Services Applications Operational
FAS Admin Applications Operational
Telecommunication Systems ? Operational
Data Center Services ? Operational
Data Management Services ? Operational
HART ? Operational
QlikView Platform Operational
Financial Data Warehouse Operational
HR Data Warehouse Operational
Informatica Platform Operational
Collibra Operational
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Harvard Phone Maintenance Event (10/8) Oct 8, 2022 05:00-07:00 EDT
Update - Harvard Phone maintenance will take place on Saturday, October 8, 2022 from 5:00AM through 7:00AM.

Impact:
During the event, physical phones will re-register twice within a 15-minute span when services are restarted. Third-party devices, including bi-amps (AV), Konftel conference phones, and strobe devices will experience a brief outage when services fail over to the backup server. VoIP phone calls in progress, Jabber, and voicemail are not expected to be impacted by this event.

Oct 06, 2022 - 15:29 EDT
Scheduled - Harvard Phone maintenance will take place on Saturday, October 8, 2022 from 5:00AM through 7:00AM.

Impact:
During the event, physical phones will re-register twice within a 15-minute span when services are restarted. Third-party devices, including bi-amps (AV), Konftel conference phones, and strobe devices will experience a brief outage when services fail over to the backup server. VoIP phone calls in progress, Jabber, and voicemail are not expected to be impacted by this event.

Oct 06, 2022 - 15:10 EDT
Oracle Financials Oct 14, 2022 18:00 - Oct 17, 2022 07:00 EDT
Oracle Financials will be unavailable due to the implementation of our Fall FINDINI 4.0.22 Release beginning Friday, October 14 at 6:00pm until Monday, October 17 at 7:00am.

The Fall FINDINI release will be available to users on Monday October 17.


The Oracle EBS Financial systems that will be offline during this outage include:

Accounts Payable, Accounts Payable Adjustment Form for Assets, Accounts Receivable, iReceivables & Collections, CAPS, Cash Management (CMRA), Chart Security Maintenance Application (CSMA), Chart of Accounts GL Validator, FedEx, General Ledger, GL-PCR, Oracle Assets, PCard, WEB ADI, Web Reimbursement History Inquiry, & iPro Requisition History Inquiry.

CPATH (Capital Planning at Harvard) will be offline at times during this release outage. DMS Financial Data Warehouse & HART reporting environments will also be offline at times during this release outage. The HDW load from EBS Financials will NOT take place Friday night 10/14. Instead, a special cycle will be run Saturday night, 10/15, and once that completes DMS Financial Data Warehouse & HART reporting environments will have up to date data from EBS.

Posted on Oct 06, 2022 - 10:17 EDT
Past Incidents
Oct 6, 2022

Unresolved incident: Network connectivity issues affecting several buildings.

Oct 5, 2022
Completed - The scheduled maintenance has been completed.
Oct 5, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 18:00 EDT
Scheduled - The Kiteworks Secure File Transfer Service will be unavailable from 6pm to 8pm, Wednesday, October 5th.

Purpose of this maintenance window:
System update to version 7.9.1
Security patching

Oct 3, 14:45 EDT
Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022
Resolved - HUIT can confirm that the Harvard Training Portal is accessible again. We apologize for the earlier inconvenience.
Sep 29, 16:00 EDT
Monitoring - HUIT has implemented a fix to the issue impacting Harvard Training Portal logins. We will continue to monitor in the meantime to ensure stability prior to resolving this incident.
Sep 29, 15:49 EDT
Investigating - HUIT is aware of an issue preventing users from logging into the Harvard Training Portal (HTP). We are investigating and will provide updates once we have more information.
Sep 29, 14:49 EDT
Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.