O365 New Account Provisioning

Incident Report for HUIT

Resolved

The script edits are working, a backlog of changes will cause expected provisioning delays but the script is now connecting to HUIT Exchange without issue and is processing and will soon be back to normal operation. Issue should now be resolved

Posted Sep 17, 2021 - 18:46 EDT

Update

We have narrowed down the issue to a connection problem with License provisioning scripts. Edits have been made and we've confirmed connection to HUIT Exchange. We have since re-run the script and it's catching up on changes. We will check on the status as the script works through the backlog.

Posted Sep 17, 2021 - 18:11 EDT

Investigating

New email accounts currently cannot be provisioned on Office 365, HUIT Teams are investigating the issue.

Posted Sep 17, 2021 - 17:01 EDT

This incident affected: Email Services (Office 365 Email & Calendar).