Slack Service Degradation

Incident Report for HUIT

Resolved

Slack communications seem to be back to normal and no issues were further reported.
Slack recommended that for any customers unable to access Slack, to please reload (CTRL/CMD + R) or restart Slack.

Posted Jan 04, 2021 - 15:28 EST

Monitoring

Slack recommended that for any customers unable to access Slack, to please reload (CTRL/CMD + R) or restart Slack.

Posted Jan 04, 2021 - 15:16 EST

Identified

We are seeing improved performance in connecting to Slack. Users can refresh using (CTRL/CMD + R).

Posted Jan 04, 2021 - 12:46 EST

Update

Slack continues to investigate the connection issues. Slack status can be checked here https://status.slack.com/

Posted Jan 04, 2021 - 11:25 EST

Investigating

Customers may have trouble loading messages or connecting to Slack. HUIT is investigating.

Posted Jan 04, 2021 - 10:27 EST

This incident affected: Other Services.